Welcome to Pricing & Delivery page where you can find answers to all your questions
Pricing & Delivery
At Mancini's Sleepworld, we provide you with flexibility by offering a ONE TIME exchange or ONE TIME full refund for your mattress set within 120 days of delivery. It's important to note that for the first 30 days, no returns or exchanges will be permitted.
To be eligible for a return or exchange, your mattress must meet certain criteria. It should have the law label attached and be in a pristine condition, free from any damage, abuse, or stains. Additionally, if you received any promotional items with your mattress purchase, they must be returned along with the mattress set. Alternatively, if you prefer to keep the promotional items, you can contact the store and pay the current sale price for those items, and the corresponding amount will be deducted from your refund. If you decide to exchange your mattress for one that is less expensive, you will receive a refund for the price difference. We strive to provide our customers with discounts similar to their original purchase, excludin MAP priced products.
Please note that certain items do not qualify for our Money Back and Comfort Exchange Guarantee. These items include Warranty Replacements, Damaged, Abused or Stained Mattresses, "As-Is" Mattresses, Treated Mattresses, Floor Models, Special Order Items, Furniture, and Adjustable Bases. In order to facilitate the return or exchange process, there is a $99.95 processing fee. For foundation returns or exchanges, a $39.95 processing fee will apply.
At Mancini's Sleepworld, we are committed to ensuring your satisfaction, and our return policy aims to provide a fair and convenient solution for any eligible return or exchange requests.
Upon making an online purchase with us, one of our representatives will promptly reach out to you to schedule the delivery of your mattress. Please note that our delivery windows are carefully determined based on factors such as order volume, time availability, and distance. We strive to provide efficient and convenient delivery services by considering these important aspects.
If for any reason you are unable to accommodate the assigned delivery window, we highly recommend considering our Premium Delivery Service. This service offers more flexibility and convenience, allowing you to choose a delivery time that better suits your schedule. Our team will work closely with you to find a mutually convenient time slot, ensuring a seamless and stress-free delivery experience.
At Mancini's Sleepworld, we understand the importance of receiving your mattress in a manner that works best for you. Our goal is to provide exceptional customer service and meet your unique needs and preferences. Whether you opt for our standard delivery or choose the Premium Delivery Service, rest assured that we are dedicated to making your mattress delivery as smooth and convenient as possible.
Mancini's Sleepworld goes above and beyond to provide you with exceptional service by offering Free, next day delivery, setup, and removal of your old mattress, where and when available. Please note that certain restrictions may apply, and we encourage you to chat with us or call for more details.
Our Free delivery service applies to mattresses (and mattress sets) priced at $999 or higher, ensuring that you enjoy a hassle-free delivery experience without any additional charges. It's important to note that this offer does not extend to furniture sales. Our priority is to make your mattress buying experience as convenient as possible, which is why we strive to offer Free delivery within Mancini's Sleepworld local delivery area. This area encompasses locations within 75 miles of Livermore, California, as well as areas within 15 miles of our store locations.
For mattresses priced below $999, we provide delivery at a nominal fee of just $79.95, ensuring that you still receive prompt and professional service at an affordable cost. Additionally, for the delivery and setup of furniture and adjustable bases, the fee is only $79.95, allowing you to enjoy the convenience of a complete setup without breaking the bank. Certain restrictions may apply, and we recommend reviewing our comprehensive Terms and Conditions for further details.
At Mancini's Sleepworld, we believe in delivering exceptional value along with exceptional mattresses. Our commitment to providing Free delivery, setup, and removal services, where applicable, reflects our dedication to ensuring a seamless and stress-free experience for our valued customers.
When you place an order for furniture with Mancini's Sleepworld and opt for our convenient delivery service, we offer you the additional option of having the products expertly set up in your home. We understand that furniture assembly can be time-consuming and challenging, which is why we provide this value-added service to enhance your overall shopping experience. By choosing to have your furniture professionally set up, you can enjoy the peace of mind knowing that it will be assembled correctly and efficiently. Our skilled team of professionals is well-versed in the intricacies of furniture assembly and will ensure that each piece is properly assembled, providing you with a hassle-free experience.
To learn more about this convenient service and explore the details, we encourage you to speak with one of our knowledgeable sales representatives. They will be more than happy to provide you with all the necessary information and answer any questions you may have. At Mancini's Sleepworld, we strive to make your furniture buying process as seamless and enjoyable as possible, and our furniture setup service is just one way we go the extra mile to meet your needs
When you opt for the premium mattress delivery service offered by Mancini's Sleepworld, you can expect a comprehensive and hassle-free experience. Our premium delivery goes beyond the standard delivery service to provide you with added convenience and peace of mind. With premium delivery, you have the advantage of scheduling a specific date and time window that suits your availability. This allows you to plan your day accordingly and ensures that you're present when your mattress is delivered. Premium deliver includes a white glove service from our professional delivery team that will handle every aspect of the delivery process for you. They will carefully unload and bring the mattress into your designated room, saving you the hassle of lifting and maneuvering heavy items.
In addition, our experienced delivery team will take care of assembling your mattress and setting it up in your desired location within your home. This ensures that your mattress is properly installed and ready for use. We understand the importance of a clean and clutter-free space. Our delivery team will also remove all packaging materials, ensuring that your home is left tidy and free from any debris. By choosing our premium mattress delivery service, you can enjoy a seamless and stress-free experience from start to finish. We prioritize your convenience and satisfaction, and our team is dedicated to providing you with exceptional service every step of the way.
Yes, Mancini's Sleepworld offers the convenience of removing your old mattress as part of our delivery service. When you purchase a new mattress from us and schedule a delivery, our professional delivery team can take care of removing your old mattress from your home. This eliminates the need for you to worry about disposing of it yourself.
Our team will ensure that your old mattress is safely and responsibly removed, following any applicable disposal regulations. This service provides you with a hassle-free experience, allowing you to seamlessly transition to your new mattress without the burden of handling the old one. By California law, Mancini's Sleepworld must add an $10.50 recycling fee to the purchase of any mattress or box spring. This helps offset the cost a administering the California’s Used Mattress Recovery and Recycling Act program.