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Privacy & Cookie Policy

Effective Date: July 31, 2020

This Privacy Policy describes the types of information Mancini’s Sleepworld (“Mancini’s” or “we” or “us” or “our”) collects on the Sites, how we use such information and to whom and under what circumstances we may disclose it. This Privacy Policy applies only to this website (https://www.sleepworld.com/) and our use of social media sites (collectively, the “Sites”), and any other personal information obtained when you call, email, or otherwise communicate with us. By accessing the Sites on any computer, mobile phone, tablet, or other device (collectively, “Device”), making a purchase from Mancini’s, or otherwise interacting with Mancini’s, you agree to the terms of this Privacy Policy.If you do not agree to the policy, please do not use the Sites.

We may modify this Privacy Policy at any time, and will post the current version on the Sites. We encourage you to periodically review our Privacy Policy to stay informed about how we are using the information we collect.

What Information We Collect, and How It Is Used and Shared

For the 12-month period prior to the date of this Privacy Policy, we explain here what categories of personal information we have collected, where we got it from, and with whom we have shared it:

Category of Personal Information Collected

Source

Purpose for Collection

Categories of Recipients

Contact information and other identifiers: such as name, postal address, phone number, email address, and driver’s license number.

Site visitors, online and in store customers, and employees we work with provide this information when they visit the Site, call us, or otherwise interact with us. To communicate with and respond to our customers about our products and services, including the processing of customer orders, validation of identity or to meet legal obligations. We may share this information with select marketing or other service providers and partners.

Purchase information: contact information, together with purchase details online and in store through e-receipts, delivery details, payment details, and any communications we have received about your order or purchase.

Site visitors, online and in store customers. To validate, confirm, verify, deliver, install, and track your order, including to arrange for shipping, handle returns and refunds, maintain a record of the purchases you make, to service products you purchased from us, and to provide you offers that may be of interest to you. Our service providers who process, fulfill and ship orders.

Browsing information: such as your IP address, MAC address or other device identifier, the kind of browser or computer you use, pages and content that you visit on the Site, what you click on, the state and country from which you access the Site, date and time of your visit, and web pages you linked to our Site from.

Our Site and your interactions with the Site, including through the use of cookies and other tracking technologies explained further below. To evaluate usage of the Site and improve performance and customer services; to protect the security and integrity of the Site and our business, such as preventing fraud, hacking, and other criminal activity or to meet legal obligations. Our service providers who help us with fraud protection and website analytics.

Recruitment and Job Application information:such as name, address, and phone number, or information on a resume or a curriculum vitae.

Site visitors or job applicants. To consider you for an employment position or to respond to an employment inquiry. Our service providers who help us with employee matters or job fulfillment.

Payment information: name, card issuer and card type, credit or debit card number, expiration date, CVV code, and billing address.

From our customers and their payment card issuers. Authorizing of credit card and other financial transactions for our clients when they purchase our products. Our service providers who process payments for us—they are prohibited from using personal information for any other purposes and are contractually required to comply with all applicable laws and requirements, which includes the Payment Card Industry Data Security standards.

Interest-Based Advertising

We may use third-party advertising companies that use tracking technologies to serve our advertisements across the Internet. These companies may collect information about your visits to the Sites and other websites and your interaction with our advertising and other communications. These advertising companies serve ads on behalf of us and others on non-affiliated sites, and some of those ads may be personalized, meaning that they are intended to be relevant to you based on information collected about your visits to the Sites and elsewhere over time. Other companies may also use such technology to advertise on our Sites.

You have the choice to tell us not to collect and use this information, and in some jurisdictions, we will only engage in interest-based advertising if you opt-in. If you would like more information about this practice and to know your choices concerning interest-based ads, visit:

http://www.networkadvertising.org/choices/

www.aboutads.info/choices

Access, Correction, & Deletion

We respect your right to access and correct your personal information. You may access your personal information by signing into your account through the “My Account” link on our website. From there, you can correct or modify your information. You may also exercise your rights, subject to applicable laws, to request that we delete or restrict access to your personal data. We may need to retain it for legally permitted purposes and this will be explained to you if necessary.

If you need assistance correcting or updating your personal information, or would like to request that we delete your personal information, please contact us using the contact information detailed in the “Contact Us” section below.

Retention of Personal Information

Personal information that we collect, access or process will be retained only as long as necessary for the fulfilment of the purposes for which it was collected, unless otherwise provided in agreements between you and Mancini’s or as required or authorized by law. Personal information that is no longer required to fulfill the identified purposes will be destroyed, erased or made de-identified.

Security

We maintain reasonable and appropriate measures designed to maintain information we collect in a secure manner. We have taken certain physical, electronic, and administrative steps to safeguard and secure the information we collect from visitors to the Sites. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect and we cannot promise, and you should not expect, that your information will be secure in all circumstances.

Children

The Sites are not directed to children, nor do we knowingly collect any personal information from children under the age of thirteen without verifiable parental consent. If you believe that a child has provided personal information to us, please contact us promptly as described below, and we will endeavor to investigate and delete such information from our systems

Third Party Websites

The Sites may contain links to third-party websites, such as social media sites like Facebook, Twitter, and YouTube which may have privacy policies that differ from our own. We are not responsible for the activities and practices that take place on these websites. Accordingly, we recommend that you review the privacy policy posted on any external site before disclosing any personal information. Please contact those websites directly if you have any questions about their privacy policies.

Changes to This Privacy Policy

We may change this privacy policy from time to time, including as required to keep current with rules and regulations, new technologies and security standards. When we do, we will post the change(s) on our Sites. If we change the policy in a material and retroactive manner, we will provide appropriate notice to you.

Your California Privacy Rights

California law permits our customers who are California residents to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding 12 months. This request is free and may be made once a year. To make such a request, please write to us at the following address:

Mancini’s Sleepworld 
599 Hawthorne Pl, 
Livermore, CA 94550

ATTN: Sales Administrative Assistant — California Privacy Info.

If you are a California resident, California law provides you with the following rights with respect to your personal information:

  • The right to know the categories or specific personal information we have collected, used, disclosed and sold about you. To submit a request to know, you may call us at 800-64-SLEEP (800-647-5337) or visiting www.sleepworld.com/contact-us. You also may designate an authorized agent to make a request for access on your behalf.
  • The right to request that we delete any personal information we have collected about you. To submit a request for deletion, you may call us at 800-64-SLEEP (800-647-5337) or visiting www.sleepworld.com/contact-us. You also may designate an authorized agent to make a request for deletion on your behalf.

When you exercise these rights and submit a request to us, we will verify your identity by asking you for your telephone number or invoice/order number. We also may use a third party verification provider to verify your identity. Your exercise of these rights will have no adverse effect on the price and quality of our goods or services. For the 12-month period prior to the date of this Privacy Policy, Mancini’s has not sold any personal information about its customers or their employees; nor does it have any plans to do so in the future.

Right to Removal of Posted Information—California Minors

If you are under 18 years of age, reside in California, and have a registered account with us, you have the right to request removal of unwanted information that you publicly post on the Sites. To request removal of such information, you can contact us as provided below. Upon receiving such a request, we will make sure that the information is not publicly available on the Sites, but the information may not be completely or comprehensively removed from our systems and databases.

Visitors from Outside the United States—Cross-Border Transfer

The Sites are hosted in the United States. If you are visiting the Sites from outside the United States, your information may be transferred to, stored and processed in the United States or other countries in accordance with this Privacy Policy. The data protection and other applicable laws of the United States or other countries may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. Your information may be available to government authorities under lawful orders and law applicable in such jurisdictions. By using the Sites and/or providing personal information to us, you consent to transfer of your information to our facilities as described in this Privacy Policy.

Right to Lodge Complaints

We are transparent about the ways in which we collect and use personal information, and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us as described below. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.

Contact Us

If you have questions or concerns about this Privacy Policy or how we collect and use the information of our customers, you can contact us by emailing us at help@sleepworld.com, or by postal address at Mancini’s Sleepworld; 599 Hawthorne Pl, Livermore, CA 94550; ATTN: Sales Administrative Assistant — California Privacy Info, or by telephone at 925-456-6400.

If we need, or are required, to contact you concerning any event that involves your information, we may do so by email, telephone, or mail. If you make a purchase, we will send you a confirmation email

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