The sales rep at their Livermore store was i formative and low pressure. Ordering online was easy, and Mancini doesn't charge extra to install the new mattress or haul the old one away. Installers were very friendly and efficient. Great purchasing experience!!

This company is absolutely worthless. To begin with, they were falsely advertising free shipping. As soon as I ordered my furniture, they called me just like they said and confirmed where it was going. They received the furniture and then told me they could not ship it due to the price of shipping ( not my problem if they advertise "free"). Then they had the nerve to blame it on the fact that I could not provide their "finance department" with a legible copy of my driver's license. I'm not sure why a finance department needs my information when the furniture was bought and paid for already. And lastly every time I tried to talk to someone I got a different story about what was going on, apparently no one knows. One of the last guys I talked to, his name started with an "L" I believe, was the rudest most arrogant people I have talked to in a while. I doubt he would have treated me that way if I was standing in his store. I would certainly not recommend this company for anything and if I could go lower than one star I would. Also if you look at their ratings, suspiciously they are all 5 stars, but yet there is no way to rate them on their website. I don't believe that a company that has been in business for over fifty years has a 100% rating. My only hope is that someone who actually cares will find this rating, and maybe they will try to do better.

We've bought quite a few mattresses from Mancini's over the years, and we keep coming back because of the easy-going, professional service and selection. Delivery and set- up have always been easy, and we couldn't be happier. Thank you!

Items amazingly arrived the day after I ordered. Great communication from office to delivery. Also excellent customer service with an item on back order; Michael problem solved several edits with a friendly response. Thanks!

Mattress was sold at a great price. It arrived earlier than expected, which was great. No complaints. I would buy from them again.