Terms & Conditions
120 Day Mattress Price Guarantee
At Mancini's price is not an issue. Show us any local competitor's advertisement (Excluding Internet Pricing) on any Serta, Simmons, Sealy, Sterns & Fosters and Aireloom mattress within 120 days of your original purchase and we will be that price by 10%. Price guarantee applies only to new merchandise from local stocking dealers.
120 Day Money Back Guarantee
You have the option of receiving a ONE TIME full refund for your mattress set within 120 days of purchase, if you have not already done an exchange. No returns will be allowed for the first 30 days. The mattress you want to return must have the law label attached and be free from damage, abuse or stains. The following items DO NOT qualify for our Money Back Guarantee or Comfort Exchange Guarantee: Warranty Replacements, Damaged, Abused or Stained Mattresses, “As-Is” Mattresses, Treated Mattresses, Floor Models, Special Order Items, Furniture and/or Adjustable Bases. If you received any promotional items with your purchase, those items must be returned with the mattress set. If you wish to keep any promotional items, contact the store and pay for those items (current sale price); that amount will be deducted from the refund. If you do purchase with us again, then only the Exchange Guarantee will apply.
120 Day Comfort Exchange Guarantee
You have the option of receiving a ONE TIME exchange for your mattress set within 120 days of purchase. No exchanges will be allowed for the first 30 days. The mattress you want to exchange must have the law label attached and be free from damage, abuse or stains. The following items DO NOT qualify for our Comfort Exchange Guarantee: Warranty Replacements, Damaged, Abused or Stained Mattresses, “As-Is” Mattresses, Treated Mattresses, Floor Models,\ Special Order Items, Furniture and/or Adjustable Bases. You may select a mattress at any dollar value. If you select a mattress that is more expensive, you only pay the difference in the sale price. If you select a mattress that is less expensive, you will be refunded the difference. See Refunds and Returns for more info. In order to simplify this process and create consistency from store to store, customers will receive discounts similar to their original purchase (Excluding Serta iComfort/iSeries).
Refunds and Returns
All deliveries signed for are final with the exception of purchases that qualify for our 120 Day Money Back Guarantee or Comfort Exchange Guarantee. See Money Back Guarantee or Comfort Exchange Guarantee for more information. If you paid by Cash or Check, you will receive a refund check from Mancini’s Sleepworld Corporate office, in the mail within 1 - 2 weeks. If you paid by Credit Card, please call the store at which you made your purchase and they will process the refund for you. Your refund may take an additional 3-5 business days to show on your credit card statement.
Free Delivery, Setup & Removal
Free delivery, setup and removal apply to mattress sales of $299 or greater only, does not apply to furniture or futon sales. See store for details.
Accessories visible in photos (mattresses, pillows, shams, covers, sheets etc) are not included in purchase unless specified. Products are currently available for local Northern California delivery only. Some assembly required on all furniture products.
Due to the nature of Internet Communication, typographic and technological errors are bound to occur. Mancini's Sleepworld strives to provide accurate and timely information, however cannot be held responsible for these errors.
Mancini's Sleepworld honors their customer's privacy. We may collect customer data to improve our customers' online experience and to better communicate with our customers about products, services and promotions. We value our customers and know that we must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties. In the processes of transferring data through our online store, however, we must collect information that is shared with our third-party vendors. We do not authorize the usage of this information for any other purposes except your purchases and communications with Mancini's Sleepworld.
Our website contains links to other sites that are not controlled by Mancini's Sleepworld. These third-party sites have their own policies regarding privacy. Mancini's Sleepworld takes no responsibility for these websites, and provide these links solely for the convenience and information of our customers.
These policies are subject to change without notice, please contact Mancini's Sleepworld directly at 800-64-SLEEP for more information